Frequently Asked Questions

Most common asked questions answered below.

Display Calibration:

My display is one of the best on the market! Why does it need calibrating?
Manufacturers typically preset their TVs to look as bright and colourful as possible so that their product stands out in the brightly lit show room. However, this does not make for an accurate or optimal picture quality. The need to have your TV or projector calibrated becomes even more apparent when we consider that all movies and TVs are produced to a clear set of industry standards – Rec 709, D65 for high definition material. If your TV or projector isn’t precisely reflecting these standards then you aren’t seeing the picture ‘as the director intended’!
How much does a THX/PVA certified display or HAA audio calibration cost?
Our bespoke THX/PVA certified calibration service is available for a flat fee of £285.00 per display. Discounts are available for multiple displays & for repeat customers requiring full initial calibrations (which in the case of front projection systems also applies to new bulbs). There may be a small additional amount to cover travel expenses. Audio calibration costs vary according to the equipment involved. Please contact us for a quotation.
Which locations do you cover?
Although our business is based in Leicester we cover most of the UK, including (but not necessarily limited to) Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Cheshire, Derbyshire, Durham, Essex, Hampshire, ertfordshire, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Norfolk, North & Central London, Northamptonshire, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Staffordshire, Suffolk, Surrey, Tyne & Wear, Warwickshire and Yorkshire. We also calibrate in Wales and Scotland too! However, please don’t be put off if your county isn’t listed. This list is merely illustrative of our UK wide service! Contact us and we will see what can be done! There may be a small additional amount to cover travel expenses. Both domestic and commercial clients are welcome.
What displays do you calibrate?
Dr Scott has years of experience calibrating all kinds of projectors and TVs from all the major manufacturers – JVC, Epson, Optoma, Pioneer, Panasonic, LG, Samsung and Sony to name but a few! So have your TV or projector calibrated by, confident in the knowledge that our calibrator is fully trained and equipped to get the very best from your display!
What payment methods do you accept?
We accept payments made by cash, card, bank transfer and cheque.
How long does it take to complete the calibration?
A THX certified professional video calibration by our technician can take around 5 hours on average to conduct although this may vary depending on your display. We hope that you, as the valued customer, will choose to be present throughout the video calibration process as there is much to explain and demonstrate which will hopefully enhance your understanding and appreciation of your newly calibrated display device. A calibration from is also an interesting educational experience!
Will my TV or projector need to recalibrated at a later date?
Since displays naturally drift over time from their calibrated state it is recommended that your display is periodically re-calibrated. A tune-up such as this is recommended for TVs after 1000 hours or 12-16 months and can be performed for just £145. Re-calibration of projectors with UHP bulbs is recommended every few hundred hours as they drift relatively quickly compared to flat panels.
What happens if I accidentally erase the calibrated settings?
Following the completion of your calibration you will receive records of your TV/Projector’s new settings – so rest assured, you can recover your calibrated settings should they be wiped or altered be accident.
Should my display be run in first?
We recommend running in your display for at least one week prior to appointment.
How much experience do you have calibrating displays?
Dr Scott has over 10 years of experience calibrating displays from all the major manufacturers in both domestic and professional contexts, including grading studios for major TV & movie productions. He is a fully qualified THX & PVA Video Professional Calibrator & instructor, a CEDIA member & a Home Acoustics Alliance audio calibrator. He has significant experience too in custom cinema installation work.